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Return RMA Procedure

Step 1Call Customer Service Department at 386-736-7589 and request a Return Material Authorization (RMA) number.

Step 2Download and complete the Customer Property Form in detail including the RMA number assigned by the customer service department.

Step 3Package your equipment for shipping. Use appropriate packing material for the item(s) being returned to prevent damage. Be sure to include the customer property form in your package. In addition, write the RMA number on the outside of your package(s).

Step 4

Send your equipment to:

United Parachute Technologies
attn: Rigging Department
1645 Lexington Avenue
DeLand, Florida 32724-2106 USA

Contact Info

  • Uninsured United Parachute Technologies, LLC
  • 1645 Lexington Avenue,
  • DeLand, Florida, 32724-2106, USA
  • Tel: +1 (386) 736-7589
  • Fax: +1 (386) 734-7537
  • Email:

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